{"id":989454,"date":"2026-10-01T10:22:49","date_gmt":"2026-10-01T10:22:49","guid":{"rendered":"https:\/\/dizitalconnect.com\/?p=989454"},"modified":"2026-10-05T08:54:07","modified_gmt":"2026-10-05T08:54:07","slug":"website-rebuild-discovery-sprint","status":"publish","type":"post","link":"https:\/\/dizitalconnect.com\/?p=989454","title":{"rendered":"Website rebuild discovery sprint"},"content":{"rendered":"<div class=\"vgblk-rw-wrapper limit-wrapper\">\n<p class=\"wp-block-paragraph\">The discovery process that prevents a rebuild from being an expensive change of appearance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Written for<\/strong> Anyone about to commission a website rebuild, or anyone who has just finished one that changed nothing.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The bottleneck<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Rebuilds are commissioned because the site looks dated and delivered against that brief. Six months later traffic is the same, enquiries are the same, and the only measurable change is the invoice. The brief was the problem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A rebuild is worth its cost only when it removes a specific constraint. Discovery exists to identify that constraint before anyone opens a design tool.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Why it happens, five levels down<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>The new site performs like the old one.<\/strong>Why? It fixed appearance, not the constraint.<\/li>\n\n\n\n<li><strong>Nobody identified the constraint.<\/strong>Why? The brief was written as a design brief.<\/li>\n\n\n\n<li><strong>It was scoped by people focused on how it looks.<\/strong>Why? Discovery was compressed into a kickoff call.<\/li>\n\n\n\n<li><strong>Discovery was treated as overhead.<\/strong>Why? It has no visible output the client can see.<\/li>\n\n\n\n<li><strong>Discovery is not valued because it produces no artefact.<\/strong>Root cause. Make discovery produce a written roadmap and it stops being cut.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">The diagnostic<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Run this before planning any work. It tells you whether this is your constraint or whether something else is.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Write down what the rebuild is supposed to change, in numbers. If you cannot, stop.<\/li>\n\n\n\n<li>Pull eighteen months of analytics and search data before any design work.<\/li>\n\n\n\n<li>Interview three people who own parts of the current site. Their accounts will differ.<\/li>\n\n\n\n<li>Map the two or three journeys that actually produce revenue.<\/li>\n\n\n\n<li>Audit the CRM and intake path, not just the site.<\/li>\n\n\n\n<li>Look at two competitors&#8217; sites as a prospect would, not as a marketer would.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">The build sequence<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">Stage<\/th><th class=\"has-text-align-left\" data-align=\"left\">Work<\/th><th class=\"has-text-align-left\" data-align=\"left\">Timing<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\">Clarify<\/td><td class=\"has-text-align-left\" data-align=\"left\">Agree the commercial goal and the numbers that would show it was met.<\/td><td class=\"has-text-align-left\" data-align=\"left\">Days 1\u20132<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Map<\/td><td class=\"has-text-align-left\" data-align=\"left\">Document the journeys that produce revenue and where they currently break.<\/td><td class=\"has-text-align-left\" data-align=\"left\">Days 3\u20135<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Audit<\/td><td class=\"has-text-align-left\" data-align=\"left\">Review analytics, search, content, CRM and intake as one system.<\/td><td class=\"has-text-align-left\" data-align=\"left\">Days 3\u20137<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Prioritise<\/td><td class=\"has-text-align-left\" data-align=\"left\">Rank constraints by revenue impact. Publish the list, including what you will not do.<\/td><td class=\"has-text-align-left\" data-align=\"left\">Days 8\u20139<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Prototype<\/td><td class=\"has-text-align-left\" data-align=\"left\">Build the two or three critical pages before committing to a full design.<\/td><td class=\"has-text-align-left\" data-align=\"left\">Days 10\u201314<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">KPI watchlist<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">Metric<\/th><th class=\"has-text-align-left\" data-align=\"left\">Source<\/th><th class=\"has-text-align-left\" data-align=\"left\">Read it as<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\">Roadmap approved with numbers attached<\/td><td class=\"has-text-align-left\" data-align=\"left\">Project record<\/td><td class=\"has-text-align-left\" data-align=\"left\">Whether discovery did its job<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Constraints identified and ranked<\/td><td class=\"has-text-align-left\" data-align=\"left\">Discovery output<\/td><td class=\"has-text-align-left\" data-align=\"left\">The actual deliverable<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Time from brief to launch<\/td><td class=\"has-text-align-left\" data-align=\"left\">Project record<\/td><td class=\"has-text-align-left\" data-align=\"left\">Discovery usually shortens this<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Post-launch conversion<\/td><td class=\"has-text-align-left\" data-align=\"left\">GA4 and CRM<\/td><td class=\"has-text-align-left\" data-align=\"left\">Whether it was worth doing<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Record a baseline and a date range for each before any work begins. Reconstructing a baseline afterwards is usually impossible.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Four ways this goes wrong<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Starting design before discovery. Everything after that defends the design.<\/li>\n\n\n\n<li>Skipping the CRM and intake audit. The constraint is often downstream of the site.<\/li>\n\n\n\n<li>Writing a brief in adjectives.<\/li>\n\n\n\n<li>Rebuilding everything when two pages carry the revenue.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Scope the rebuild before you commission it<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Two weeks of discovery routinely saves more than it costs.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\">Request an assessment<\/a><\/div>\n<\/div>\n<\/div><!-- .vgblk-rw-wrapper -->","protected":false},"excerpt":{"rendered":"<p>The discovery process that prevents a rebuild from being an expensive change of appearance. Written for Anyone about to commission a website rebuild, or anyone who has just finished one that changed nothing. The bottleneck Rebuilds are commissioned because the site looks dated and delivered against that brief. Six months later traffic is the same,&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[],"class_list":["post-989454","post","type-post","status-publish","format-standard","hentry","category-playbooks"],"_links":{"self":[{"href":"https:\/\/dizitalconnect.com\/index.php?rest_route=\/wp\/v2\/posts\/989454","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dizitalconnect.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dizitalconnect.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dizitalconnect.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dizitalconnect.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=989454"}],"version-history":[{"count":6,"href":"https:\/\/dizitalconnect.com\/index.php?rest_route=\/wp\/v2\/posts\/989454\/revisions"}],"predecessor-version":[{"id":989738,"href":"https:\/\/dizitalconnect.com\/index.php?rest_route=\/wp\/v2\/posts\/989454\/revisions\/989738"}],"wp:attachment":[{"href":"https:\/\/dizitalconnect.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=989454"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dizitalconnect.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=989454"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dizitalconnect.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=989454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}